Blog & essaysA collection of 16 posts

You need to accept projects in whatever shape they happen to be when you meet them. Don't put up your nose at unusual or messy starting points....

Creating something that's "desirable, viable, and feasible" (let alone also "acceptable") is harder than pundits glibly promise....

Always, always assume by default that people misunderstand each other, even when you have goodwill and competence on your side....

Should you follow the fad and rebrand your "innovation team" to "growth team?" I say: Please don’t!...