[Rant] We need Ops for Ambiguity
People have ignored a whole swath of Ops. Let’s fix that This is the most conceptual post I expect...

Commentary on the method and its nuances
People have ignored a whole swath of Ops. Let’s fix that This is the most conceptual post I expect...
It's easy to start "solving" once we find user frictions. But users may not reward our efforts....
Creative Operations (aka Sane Ops) will let you dramatically lower costs and win....
We will create two-person unicorn companies on the way to one-person unicorns. "Company builders" will make it possible....
Don't delay creating a good operational base. You'll pay for it when growth collapses without good infrastructure....
If you treat "pivots" as mere changes in strategy/ action, you'll be in for ongoing pain...
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