Blog & essaysA collection of 12 posts

Don't delay creating a good operational base. You'll pay for it when growth collapses without good infrastructure....

If you treat "pivots" as mere changes in strategy/ action, you'll be in for ongoing pain...

The s__ word and the j__ word cause possibly-awesome innovation...

A flexible way to define credibility is as a ratio of the trust you have earned vs. that that a current situation demands....

Communication and coordination alone are not remotely good enough for building trust, which matters when you change orgs....