"[People] only act–
the power of incentives–
when it gets so bad
that it starts
making them look foolish
or threatening legal liability.
That's Munger's rule."
– Charlie Munger in "The Psychology of Human Misjudgment"
A quick aside about Charlie Munger's actual point
Charlie Munger, in case you don't know of him, was Warren Buffet's right-hand man at Berkshire Hathaway for many many years. Buffet and Munger were arguably the greatest investment team ever until Munger's death, making Buffet the world's richest person for many years. (I'm sure Munger didn't do badly either.) And Buffet credited him with being the "architect" of Berkshire Hathaway as it exists today.
You might think of someone like that as some finance nerd, detached from the real world. You'd be wrong:
Among other interests, Munger was an enthusiastic, lifelong amateur student of human psychology. The speech from which I take this quote focused on the sub-field that held his particular attention: Misjudgment.
I first became aware of Munger's essay when I heard a different version of this quote. Upon fact-checking, that exact version may not have been Munger's at all. But it still captured his point pithily. I still like it:
"Show me the incentives,
and I'll show you the outcomes."
By the way, Munger may have said this after all. He apparently gave different versions of this speech over the years. The quote may just have come from another version.
10ish years later, Munger majorly revised this speech. That new version (audio, e.g., here, for those who prefer that) contains many other nuggets and stories worth your while. That version also turned into part of his book, Poor Charlie's Almanack.
In that later version, Munger assembled 25 human tendencies he found most impactful in human misjudgment. The point was not so much to summarize or contradict formal, academic psychology but rather to assemble a list of tools that he found helpful as a practitioner.
That list (and its explanation) alone is worth all our while. It affects innovation work in major ways. My favorite, by name alone: "Twaddle Tendency." 😂
Here's Munger's full list:
Reward and Punishment Superresponse Tendency
Liking/Loving Tendency
Disliking/Hating Tendency
Doubt-Avoidance Tendency
Inconsistency-Avoidance Tendency
Curiosity Tendency
Kantian Fairness Tendency
Envy/Jealously Tendency
Reciprocation Tendency
Influence-from-Mere-Association Tendency
Simple, Pain-Avoiding Psychological Denial
Excessive Self-Regard Tendency
Overoptimism Tendency
Deprival-Superreaction Tendency
Social-Proof Tendency
Contrast-Misreaction Tendency
Stress-Influence Tendency
Availability-Misweighing Tendency
Use-It-or-Lose-It Tendency
Drug-Misinfluence Tendency
Senescence-Misinfluence Tendency
Authority-Misinfluence Tendency
Twaddle Tendency
Reason-Respecting Tendency
Lollapalooza Tendency—The Tendency to Get Extreme Consequences from Confluences of Psychology Tendencies Acting in Favor of a Particular Outcome
– Charlie Munger in "The Revised Psychology of Human Misjudgment"
The point for innovation
But back to the importance of incentives as something for innovators to understand and prioritize.
I hear (and have experienced) many ways in which innovation work can fail.
But many of them come back to lacking a Must-Do Purpose. That's also why my first foray into researching innovation governance is to learn all I can about crafting great innovation mandates. Innovation never works if your mandate is set up for doom.
And in turn, I'm curious about the characteristics that make for true must-do purposes. How might you reliably recognize them, let alone craft them?
This is where the "Munger rule" helps us out:
Incentives are a surefire way to predict outcomes.
And the must-do-ness of those incentives massively influences whether an initiative ever gets off the ground and whether it will reach its intended outcome.
Want to know what "must-do" means? Charlie Munger teaches us to look for two criteria:
- Will (not) doing something make people look foolish?
- Is there legal jeopardy?
Your turn
Let's keep it simple:
Have a look at your team's charter and those of all your projects/ initiatives:
- Will important people look foolish if they don't do their darndest to help you succeed?
- Will someone get in legal trouble if they don't help you succeed?
Yes? Fantastic, you're likely to have a must-do purpose!
No? Well, consider: How might you change your focus or (get different stakeholders, I suppose) to follow the Munger rule?
Source
Speech delivered by Charlie Munger at Harvard in 1995
Further reading and listening
Original version, as delivered at Harvard in 1995: Munger, C. (1995). The Psychology of Human Misjudgment. https://jamesclear.com/great-speeches/psychology-of-human-misjudgment-by-charlie-munger
Audio of the 1995 speech (one of many links offering it): https://www.youtube.com/watch?v=4ICaAKuAudQ
Significantly updated version of the talk, from 10 - 15 years later: Munger, C. (2005). The Revised Psychology of Human Misjudgment, by Charlie Munger. https://fs.blog/great-talks/psychology-human-misjudgment/
Munger's book in which he expanded on this and related themes: Munger, C. T. (2023). Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger. Stripe Press. http://books.google.com/books?id=XWN-zwEACAAJ&hl=&source=gbs_api