Editorial note: 🙏 Thanks to Rick Olson, who introduced me to NotebookLM and created a lovely sample podcast per some of my LI posts. (Talk to Rick about retail innovation and emerging tech in retail!)

TL; DR

Even Google's innovators didn't know that a feature that can create AI-voiced podcasts would make their new NotebookLM tool take off.

Lesson? Get user feedback and act on it. No team, even the most brilliant kind, knows what will succeed until they get user input.